CHIEF EXECUTIVE’S MESSAGE
Dear customer and the General Public
The Tanzania Electrical, Mechanical and Electronics Services Agency (TEMESA) was established to carry out the operational functions of Electrical and Mechanical Division of the Ministry of Works.
The aim of TEMESA is to provide engineering services in electrical, mechanical and electronics fields, technical advice and consultancy services, reliable and safe ferry operations and hiring of equipments in the most cost effective manner to support the economy of Tanzania.
In the conduct of its business TEMESA uses the conducive environment provided by the Government and the Public in terms of the existing legislative framework, public trust and competitive environment which poses room for innovation and trust to create impact on the society.
In addition, TEMESA is guided by the principle of customer focus in its business. In this regard, the Agency needs to change its mindset of traditional service provider to one offering services within the dictates of the public who are the key clients to services of TEMESA.
On the other hand, for the interest of our customers and the general public, we essentially need to find out how we are performing and in which areas we have shortcomings. We bank on your transparency and feedback that will enable us to structure the service we provide to fulfill your operation and meet your expressed needs.
On behalf of the management and staff of the Agency, I thank you all for your continued support.
Dr. Mussa I. Mgwatu
CHIEF EXECUTIVE OFFICER